ShipShape Exteriors (“ShipShape,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit shipshapefl.com, contact us, request services, or use related online tools.

• 1. Information We Collect: We may collect information you provide, including your name, contact information, service address, service request, messages, appointment information, and transaction information. Payment-card information may be processed directly by a payment provider rather than stored by us.

  We may also collect technical information such as your IP address, browser, device, pages viewed, referring page, and cookie or advertising identifiers.

• 2. How We Use Information: We may use information to:

  Respond to inquiries and provide requested services.

  Prepare estimates, schedule appointments, process payments, and provide customer support.

  Send service-related communications and, when permitted, marketing communications.

  Operate, secure, measure, and improve our website and services.

  Comply with law, prevent fraud, and protect our rights and property.

• 3. Cookies, Analytics, and Advertising: We and our service providers may use cookies, pixels, tags, and similar technologies for website operation, analytics, security, and advertising measurement. You may control cookies through your browser settings, although disabling them may affect website functionality.

  We do not sell personal information for money. Where applicable law treats certain advertising or analytics activity as a sale or sharing, you may contact us to request available privacy choices.

• 4. Google API Data: ShipShape may use JARVIS Posting, an internal tool that accesses only the Google Drive, Google Sheets, and Google Docs data authorised by the Google account holder. The data is used solely to perform requested internal file, content, and workflow functions. Google user data is not sold, used for advertising, or used for unrelated purposes. It may be processed only by service providers supporting the tool, when required by law or security needs, or with the user’s consent. It is retained only as long as reasonably necessary for the authorised purpose or legal obligations. Users may revoke access through their Google Account and may contact us to request deletion, subject to lawful retention requirements. ShipShape Exteriors’ use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

• 5. Information Sharing: We may disclose information to service providers that support our website and business, when required by law, to protect rights or safety, in connection with a business transfer, or with your consent. Service providers may use information only for the services they provide to us.

• 6. Calls and Text Messages: If you provide a telephone number and consent to communications, we may contact you about your inquiry, appointment, service, or account. Marketing messages are sent only when permitted. Message frequency varies, and message and data rates may apply. Reply STOP to opt out of texts or HELP for assistance. Consent to marketing is not a condition of purchase. Mobile opt-in information and text-message consent are not sold or shared with third parties for their independent marketing.

• 7. Retention and Security: We retain information only as reasonably necessary for the purposes described above, legal obligations, recordkeeping, security, and dispute resolution. We use reasonable safeguards, but no system can guarantee absolute security.

• 8. Your Choices: You may unsubscribe from marketing communications, reply STOP to marketing texts, adjust browser cookie settings, or contact us to request access, correction, or deletion where required by law. We may verify your identity before completing a request.

• 9. Children and Third-Party Links: Our website is not directed to children under 13, and we do not knowingly collect their personal information. Our website may link to third-party services governed by their own privacy policies.

• 10. Changes and Contact: We may update this Privacy Policy by posting a revised version and changing the effective date.

  Questions or privacy requests may be directed to ShipShape Exteriors at [email protected] or 850-498-4546.